Managed & On Demand
IT Services
Backed by 20+ years in the IT industry
Serving Virginia, Maryland and Washington, DC.
What managed IT actually means
A fixed monthly arrangement where your systems are looked after continuously, rather than a phone call after something has already gone wrong.
Predictable monthly cost
One agreed figure covering the routine work. You can budget for IT instead of bracing for it.
Monitoring and maintenance
Servers, backups and machines watched continuously, so most problems get handled before anyone in the office notices them.
Patches tested first
Updates are researched and verified before they reach your machines. An update that breaks your software on a Tuesday morning is worse than one applied a week later.
Backups that actually restore
Backups are monitored and test-restored on a schedule. A backup nobody has tested is an assumption, not a safeguard.
User and access management
New staff, departures, permission changes, password and multi-factor resets. Handled as they come up.
Security maintained, not sold
Endpoint protection, patching discipline and access controls kept current as part of the arrangement.
Equipment tracked
A current record of what you own, who has it and how old it is, so replacements are planned rather than urgent.
Vendors handled for you
We deal with your software, phone and equipment vendors directly, which spares your office manager an afternoon on hold.
Industries we work with
Different sectors have genuinely different requirements. These are the ones we know.
Dental practices
Operatory workstations, practice management and imaging software, and the network they all depend on.
Healthcare
Medical offices and specialist practices where downtime means patients waiting and a schedule that can't be rebuilt.
Law firms
From solo practitioners to multi-office firms — document storage, access control and reliable remote working.
Financial
Accountants, advisers and investment firms handling sensitive records with real retention requirements.
Construction and real estate
Contractors, developers and agencies working across sites, trailers and offices that all need to reach the same files.
Distribution and wholesale
Warehouse and office systems, barcode and label hardware, and inventory software that has to stay up.
Retail
Point of sale, card processing and back-office systems across one location or several.
Nonprofits
Education, arts and community organisations that need the work done properly on a budget that's genuinely tight.
Small business
Offices of three to thirty people with no one on staff whose job title includes IT.
Tell us what you're working with
Send over the basics — how many computers, what's giving you trouble — and we'll come back with a straight answer on whether we can help and what it would cost.