Services
Managed
A fixed monthly arrangement. Your systems are monitored and maintained continuously rather than fixed after they break.
On-demand
Project or hourly work when you need it. No contract, quoted before we start.
New office setup
- Workstations and monitors, configured and deployed
- Server and network hardware specified and installed
- Printers, scanners and multifunction devices
- Phone system and handsets
- Remote access set up before opening day
Cybersecurity
- Endpoint protection deployed and monitored
- Patches researched and tested before rollout
- Multi-factor authentication rollout and management
- Access controls and folder permission reviews
- Backups verified with scheduled test restores
Microsoft 365 and email
- Email migrations with mail history intact
- Tenant configuration, domains and mail routing
- User accounts, licensing and distribution groups
- Shared mailboxes and Microsoft Teams
- Device policy and management through Intune
Servers and file storage
- Server installation and configuration
- Migrations, including consolidating old machines
- Shared drives organized so people find things
- Folder permissions matched to who should see what
- Active Directory setup and user management
Networks
- Routers, switching and wireless coverage
- VPN access between sites or from home
- Guest network kept separate from your systems
- Diagnosing slow or intermittent connections
- Network planning for new or expanding space
VOIP and phone systems
- Phone system setup and handset configuration
- Call routing, extensions and voicemail
- Porting your existing numbers across
- Remote and mobile extensions for staff
- Diagnosing call quality and dropped calls
Windows support
- Operating system upgrades, scheduled around you
- New computer setup and configuration
- Application installation and troubleshooting
- Patch testing before updates reach your machines
- Diagnosing problems nobody else has pinned down
Mac support
- MacBook and iMac setup and configuration
- Device management and policies through JAMF
- Imaging, so a replacement is ready the same day
- Software packaging and scheduled patching
- Mixed Mac and Windows offices made to work together
This is not everything we do. Two decades in IT covers a lot of ground — if you need something you don't see here, ask.
Not sure which of these you need?
Describe the problem rather than the solution. Working out which category it falls into is our job — and if it plugs in and your office depends on it, ask.